Life is expected to get more difficult for some people with dietary needs next year, according to a 2022 forecast released by Great hospitality.
According to the industry publication, a big expectation for restaurant meals in the New Year is that the best chefs will be more likely to refuse to respond to customers’ dietary issues – adopting what Grace Dent referred to, in the case of the chief boss Ynyshir. Gareth Ward, as “Delicious stubbornness”.
Great hospitality predicted that high-end restaurants will become “inflexible”, adding that “2022 could be the year when restaurants finally crack” and stating that more and more chefs should follow Simon Martin’s lead at Mana, the only Manchester Michelin-starred restaurant.
Here, menu adaptations are never made for a customer’s dislikes. Additionally, creating vegan menus is an absolute no-no, as is any request for lactose-free menus – as clearly stated on Mana’s website, which guests are required to read before making their reservations.
The team ask customers to give their kitchen 48 hours’ notice of any allergies or intolerances they may have, including vegetarians, but when it comes to ingredients people just don’t want eat, there is very little sympathy.
The guidelines make it clear that the team cannot process last minute preparation requests and state that “if you have an allergy to any animal, fish or shellfish protein, our vegetarian equivalent will be provided as an alternative.
“This also applies to dislikes due to religious reasons.”
Addressing the subject of religious regimes, Mana is not the only one refusing to budge.
Another Manchester foodie spot, NQ’s trendy restaurant district, also proved reluctant to adjust this year after becoming entangled in a ‘religious diet’ row with a customer who went viral on the media. social.
The argument, which stems from the New Wave Thai restaurant’s non-refundable deposit policy, came to a head after a customer requested that their 12-course fixed menu be altered to meet their religious needs.
In this case, the diner requested that a pork dish be replaced after he had already paid his £ 15 deposit, in which case he had already been advised that he had to contact the restaurant about the diets before paying any money. ‘money for the reservation.
After being told that was not possible, he sent an email asking “why not shout out loud on your home page ‘We do not take care of the Jews'”.
Ultimately, however, his threats to speak out on social media backfired dramatically after the restaurant posted them on his social pages themselves – adding that he “won’t be intimidated or threatened to repay deposits “.
Co-owner Ben Humphries later said at Manchester Evening News: “From the moment a customer makes a reservation, the work begins with finding and ordering the best ingredients for their experience. If we then cannot fill that table, these expensive products can be wasted. ”
While some might consider an upscale restaurant’s refusal to change their menu to meet dietary requirements a bit inhospitable to hospitality, as prices continue to rise and margins tighten, it becomes necessary to the survival of businesses making those calls.
Unfortunately, some of these people are going to have to like it or pool it.
Featured Image – Neighborhood